Do you provide a 30-day money-back guarantee?
Yes, Bytesis Ltd offers a 30-day Money-Back Guarantee exclusively for Web Hosting services. If you are not satisfied with our hosting services within the first 30 days, you may request a full refund by contacting us via email or our cancellation form. Please note, this guarantee applies only if we are unable to resolve your issues within 72 hours.
Important Conditions:
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The guarantee is only valid for clients signing up from Bangladesh.
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Refunds are not provided if the client violates our terms and conditions, is involved in copyright infringement, abuse, phishing, or if the account has been suspended.
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If a client requests cancellation but later agrees to continue using the services, they cannot request a refund afterward.
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Clients outside Bangladesh are eligible for the 30-day money-back guarantee only if payment was made via PayPal. Other payment methods, such as wire transfer, are excluded.
For any refund requests or questions, please contact our support team.
