My Website Is Not Opening or I Cannot See My Site — What Could Be the Issue?

If your website isn't loading or appears inaccessible, there could be several common reasons behind it. Here are the most frequent issues to check:

Propagation

Have you recently updated your domain's nameservers?
If so, your domain may still be propagating. DNS propagation can take up to 72 hours to fully complete. During this time, the DNS changes (such as pointing your domain to the Bytesis Ltd. network) are being recognized across the world’s DNS servers.

Until propagation completes, your website may not load properly in all locations.

Location of Files

Ensure that your website files are uploaded to the correct directory on the server.
All web files must be placed inside the **public_html** folder (or the appropriate root folder for your domain).

File Name

Check whether your site has a homepage file and that it is correctly named.
The file should be named index.html, index.php, index.htm, etc.

Important: File names on Linux servers are case-sensitive. Make sure your file is named index, not Index or INDEX.

Temporary URL Access

If your domain is not yet propagated or you want to preview the site, you can use a temporary URL:

For example: http://123.45.67.89/~yourusername

⚠️ Note: Dynamic content such as PHP, ASP, or JSP may not function properly when using the temporary URL.

If you’ve checked all of the above and still experience issues, please contact Bytesis Ltd. support for further assistance.